Our COVID-19 Response

Hello From Your Window World Family

As we are learning more about the COVID-19 virus and its impact on our community, families and work environment, Window World is responding by taking precautionary measures to decrease the risk to ourselves and our customers, while continuing to operate as normally as possible.

Like you, we have watched the Coronavirus crisis carefully. In keeping with our pledge to provide our customers with the highest level of service, we’d like to tell you what we’re doing to serve you and do our part to keep you safe during this time of uncertainty. Rest assured, our community’s safety is our top priority.

Window World will abide by a strict policy when operating staff, sales consultations and installation. Our team will report each day with a health status and will not be permitted to work if they do not meet our health/sickness requirements.

Sincerely,
Mike & Melissa Edwards


Our In-Home Estimate Sanitation Standards

When entering your home, it’s our job to create an environment that’s safe and comfortable for both you and our staff. Here is what you can expect from us inside your home.

  • Avoid Physical Contact
    Our technicians and representatives will refrain from shaking hands or any physical contact during your consultation.
  • Flexible Rescheduling
    If you are not feeling well on your scheduled appointment date, contact us, and we’ll be happy to reschedule your consultation.
  • Sanitize Materials
    Before entering your home, our team members thoroughly wash their hands and sanitize any products and materials.
  • Room-to-Room Isolation
    As we take measurements throughout your home, we’ll notify you each time we change rooms so you and your family can relocate as needed.

Learn More About Our Free Estimates »

How We’ve Evolved Our Installation Process

Although the majority of our installation services occur on the exterior of your home, your safety remains our #1 priority. That’s why we’ve taken several additional precautions to fully protect you and your family on installation day.

  • Necessary Rescheduling
    If your assigned installer is not feeling well on the day of your installation, we’ll contact you and reschedule your appointment.
  • Social Distancing
    Should we need to enter your home, our technicians will remain at least six feet from you and your family members.
  • Proper Isolation
    If inside your home, you will be notified ahead of time so you can self-isolate in a room separate from your installer.

Learn More About Our Installation Services »

Now Offering Live Web Presentations

You shouldn’t have to wait on your home improvement project. With our live web presentations, you’re able to remotely connect with a Window World representative, discuss your renovation goals and receive a product demonstration–all from the comfort of home. Schedule your live web presentation today!

From all of us here at Window World, our thoughts and prayers are with you. Thank you for your patience and understanding during these unordinary times! We are grateful for your business and look forward to continuing to help you achieve your home improvement goals.